BIK.ai
BIK.ai is an all-in-one marketing engagement platform that automates interactions with customers across channels & increases the funnel. BIK.ai enables 2-way communications over Instagram, WhatsApp, Messenger, Gmail, and Web push all at one click. Setting up your campaign engagement with BIK.ai through Lemnisk will leverage segments to retarget & broadcast via WhatsApp.
Configure BIK.ai with Lemnisk
To configure, Click the Edit icon. You will find a window to configure BIK.ai with Lemnisk, Give inputs to the below-mentioned fields to configure BIK.ai for your WhatsApp communication.
Client: Choose BIK.ai from the list of WSPs.
Name: Enter connection name.
API Key: Add the API key in the given field which will be generated and fetched from the BIK.ai dashboard customer integration window.
API Secret: Add the API Secret which will be generated and fetched from the BIK.ai dashboard customer integration window.
App Id: Add the App Id which will be generated and fetched from the BIK.ai dashboard customer integration window.
Try It Out
You can try out the demo of your WhatsApp communication in the Try It Out section by the following steps.
Step 1: Enter the mobile number and the country code to which the communication must be sent.
Step 2: Enter the template ID which can be fetched from the BIK.ai
Step 3: Configure the variables as per the template
IDStep 4: Add CTA for the button if the template facilitates. The CTA can be configured with URL, Contact, and Quick reply attributes. For a Quick reply, you must add the chat flow ID provided by BIK.ai. Chat flow ID is a messaging flow that will be created in BIK.ai to facilitate two-way interaction
Step 5: Include media (If the template facilitates)
You can add the media either as a URL or as a file using the radio buttons and take the necessary actions like adding the URL or uploading the file by clicking the button Upload. The supported media file formats are images, docs, and video.
Step 6: Click Submit. you can view the status beside the given fields.
You have successfully integrated BIK.ai and are ready to send Whatsapp campaigns.
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