Set up an SSP

A step-by-step guide to configuring SMS as a marketing channel

While you will be using Lemnisk to create all your SMS campaigns, the actual delivery of the message to your target audience is facilitated by an SMS Service Provider (SSP) like Twilio, Netcore, Gupshup etc.

Before creating SMS engagements, you must configure at least one SSP. A prompt will be displayed as shown below if an SSP is not configured.

Add a new SMS Service Provider

Step 1: Click on + Add Client. A modal will appear on the screen. From the modal, choose an SSP.

Step 2: Add a name to define the configuration. This is an internal configuration name and will not be sent while sending SMS campaigns.

Step 3: Enter SSP-specific settings in the Connection Settings and click Save Details

Verify the configuration

Once the configuration is saved, you can test if the credentials are working fine by using our Try It Out functionality.

Step 1: Click on the TRY IT OUT tab.

Step 2: In the Text Message add a DLT-approved text message template.

Step 3: In To, enter the mobile number you want to send the SMS to.

Step 4: You can see the API response in the Response section.

Lemnisk lets you add multiple clients using the "＋" icon and follow the steps mentioned above

Configure multiple SSPs

Lemnisk facilitates you to configure multiple SSPs which supports you in scenarios like different departments of your organization using different SSPs to trigger SMS or within the same team using different SSPs for promotional and transactional use cases etc.

Step 1: Go to Channels > SMS

Step 2: Click on the ➕ icon

Step 3: Select an SSP and enter configuration details

Step 4: Verify if the new integration is working correctly using the TRY IT OUT option

Configure any particular client using the cards below

Twilio

Netcore

Infobip