Test your API configuration

Testing your external API is one of the important practices in configuring external API. As a user when you get your hands on configuring the payload, there are numerous potential chances for failure which might include syntax errors, passing wrong parameter values, etc. This document might help you test your API and overcome those common errors.

Step 1: Go to > Channels > External API

Step 2: Select any engagement that you configured

Step 3: Navigate to Test API

Step 4: Configure the payload.

Step 5: Click Test Configuration. You can check the response of your payload and your communication status in the response section.

Demo: Testing your API Configuration

Note: The sender ID should be a verified ID from the API vendor. The variables you enter here should be within the "double quotes". You can edit the payload using the payload editor or using the Input box from the tree view.