FAQs

Frequently Asked Questions about WhatsApp.

Q1. How to procure WhatsApp Business API?

To procure WhatsApp Business API, you must have your Facebook Business Manager ID verified before applying for WhatsApp Business API.

Requirements to apply for WhatsApp Business API:

• A Mobile number that is not registered with any WhatsApp Application.

• Verified Facebook Business Manager ID

• An Official Business Website.

Q2. Can WhatsApp Business API and App be on the same phone number?

No, WhatsApp business API and WhatsApp app demand separate mobile numbers. A mobile number registered with WhatsApp API cannot be registered with the application and vice-versa.

Q3 . Why I am not able to get the insights about clicks in WhatsApp campaign reports?

WhatsApp does not support clicks which is why you cannot get insights about clicks from the WhatsApp campaign.