Create Engagement
Explaining the steps to create an engagement win External API.
Last updated
Explaining the steps to create an engagement win External API.
Last updated
Step 1: Create an Engagement
Go to Campaigns > Segments
Select the Segment Name
Click on External API on the left panel
Click on the +Add Engagement Button
Step 2: Add General details
Engagement Name (mandatory): Enter a name for the Engagement. It should range between 6-25 characters.
API(mandatory): Choose your API
Label (mandatory): Choose a product label from the list. Click here to learn more about Product Label.
Step 3: Add a Goal Goal Type: Choose a goal type from the list. You can set it to none if the goal is not decided yet. To know more about Conversion Goals, follow this guide.
Step 4: Configure Parameters
URL path parameters: This will be updated automatically based on the URL you configured while adding the external API.
Payload: Paste the payload here. The payload you enter here must be in JSON file format which will be displayed in the following tree view. You can edit the payload and add values by assigning variables using the tree view or the payload editor.
Also, you can map the payload value using the macro from the field given below.
Note:
To get the payload value as raw email data, enter @EMAIL@ in the input
To get the payload value as raw mobile data, enter @MOBILE@ in the input
You can set the payload value as a variable by declaring value between {{ value }}
Step 5: Schedule Settings You can schedule an engagement to trigger immediately or to send later by configuring the Time and Date. To learn more about Engagement Scheduling, click here.
Step 6: Click "Save"
Your engagement is created successfully
